Retail Area Manager, South Korea

Job Description

Overview

 

Company Overview:

Moncler Group is a leading retail company dedicated to delivering exceptional products and services to our clients. With a commitment to innovation, quality, and client satisfaction, we have established ourselves as a trusted brand in the retail industry.

 

 

Position Overview:

The Retail Area Manager is responsible for overseeing and managing multiple boutique stores within a defined region, ensuring they operate efficiently and meet company standards in performance, client experience, and brand representation. The role involves regular store visits, hands-on leadership, and collaboration with other functions to ensure alignment with Moncler's standards and growth strategies.


Your Impact

 

Key Responsibilities:

 

Store Operations & Management

  • Store Performance: Ensure all stores within the region meet sales and performance targets, optimizing business performance through regular analysis and proactive management.
  • Inventory Management: Oversee stock levels, ensuring each store maintains optimal inventory according to sales needs and brand standards.
  • Operational Excellence: Guarantee compliance with all operational processes and standards, including visual merchandising, store appearance, and client service.
  • Reporting & Insights: Provide management with regular performance reports and actionable insights based on store visits, sales data, and market trends.

Sales & Profitability

  • Sales Strategy Execution: Implement corporate sales strategies and campaigns to maximize store revenue.
  • P&L Management: Analyze store profitability, manage cost controls, and identify areas for improvement in line with budgetary goals.
  • Reporting: Provide regular sales, KPI, and performance reports to senior management, including actionable insights for improvement.

People Management & Development

  • People Planning & Performance: Oversee staffing needs, including interviewing candidates, conducting appraisals, managing performance reviews, and ensuring the right talent is in place for operational success.
  • Training & Development: Collaborate with other departments to organize training programs, provide coaching and mentoring to Store Managers, and promote internal talent development to foster leadership growth.
  • Team Engagement & Support: During store visits, engage with teams to address challenges, recognize achievements, and offer ongoing support to enhance performance and drive continuous improvement.
  • Clienteling & Development: Collaborate with CRM department to Store teams have client mind-set, leading & supporting Store Managers to operate Clienteling activities, including Monclient 3.0.

Brand Representation

  • Brand Standards: Ensure all stores comply with Moncler’s brand guidelines, maintaining consistency in visual merchandising and store presentation.
  • Market Intelligence: Stay updated on local market trends, competitor activity, and customer preferences, providing feedback to enhance business strategies.

Cross-functional Collaboration

  • Communication: Work closely with HQ, regional teams, and other departments to ensure aligned execution of brand strategy.
  • Project Management: Actively lead, conduct, and participate in cross-functional projects with other functional departments aimed at improving retail performance and client engagement. (Clienteling activities, Store opening, and entire store activities & projects involved store teams and clients)

Qualifications

 

  • Bachelor’s degree in business administration, or related field.
  • 7+ years of experience in a similar retail management role, preferably within the luxury fashion sector.
  • Strong leadership skills with a proven track record of managing multiple stores and teams.
  • Excellent communication and organizational skills.
  • Ability to analyze data, identify trends, and implement solutions for improvement.

 

Key Competencies:

  • Strategic & Analytical Thinking
  • Leadership, Sense of Responsibility, Team Motivation & Development
  • Excellent Communication Skills
  • Client-focused
  • Results-driven

 

Reporting Line:

Direct reporting to Moncler Korea Retail Director

 

 


“Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin colour, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”