The Maison Moncler is currently is currently offering an unique opportunity as Department / Team Manager (internally named Client Advisor Manager) to join the team of Champs-Elysées Flagship store (our bigger Flagship worldwide).
Your Impact
Our Department Manager takes on the role of Brand Ambassador, being responsible for growing our store’s sales by providing an exceptional level of service to their clients and managing the operations of this quintessential location efficiently.
RESPONSIBILITIES:
● Ensure the Moncler Sales and Service standards are embodied consistently
● Provide motivation to sales team and lead by example at all times
● Proactively recruit, interview and hire a team that will drive store sales and deliver an elevated
level of service while building customer loyalty and developing new customers.
● Drive Store sales and productivity through key KPI management (store turnover, UPT,
Conversion, Productivity and Inventory)
● Responsible for daily operations ensuring efficiency and protection of company assets through
schedule management, inventory management, cash management, shipping and receiving,
adhering to business needs and company policies and procedures
● Analyze reports (sell-through and productivity) and work closely with Regional partners to
strategically drive and grow business
● Effectively coach and ensure all store staff complies with company initiatives (Training and Selling
Programs, CEM, CRM etc.)
● Develop team to ensure individual growth, employee engagement and career paths for future
leaders using consistent communication i.e. One to One touch-bases, team meetings,
management meetings and Individual development plans
● Support Company Policies and Procedures
● Understand and proactively respond to the competitive environment, trends and identify future
business opportunities
● Additional responsibilities as assigned
Qualifications
● Minimum of 3-5 years Retail Management experience
● Prior experience in structured Luxury retail companies
● Proven track record of successful sales generation, building clientele, employee development
and relations
● Proficient computer knowledge (MS Word, Excel and Outlook)
● Ability to communicate with co-workers and customers alike
● Multi-lingual, excellent and sophisticated communication skills in French and English
● Strong attention to detail
● Ability to analyze sales reports and perform related action plan
● Ability to operate and use all equipment necessary to run the store
“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
