Moncler Group is a leading retail company dedicated to delivering exceptional products and services to our clients. With a commitment to innovation, quality, and client satisfaction, we have established ourselves as a trusted brand in the retail industry.
Your Impact
Position Overview
Retail Specialist plays a pivotal role in supporting Moncler retail team by effectively managing daily store operations. This position specifically focuses on optimizing various aspects of the retail business within duty-paid channels to maximize sales, enhance client satisfaction, and ensure seamless operations through support, guidance, and coaching to the store team
Responsibilities
Data Analysis & Reporting
- Compile and deliver a weekly sales and KPIs report for the region
- Support the retail team in setting monthly store targets and quarterly MBO targets
- Generate monthly incentive results and share them with relevant stakeholders
- Analyze various sales and KPI data, identifying trends with the retail team
- Utilize technology for sales recording, data analysis, and future planning purposes
Coordination & Communication
- Assist in implementing changes and initiatives to enhance store performance and competitiveness
- Follow up on general requests from the store team (Workplace, Cegid, Allzone, Monclient3.0, etc.)
- Support administrative tasks to enhance operational efficiency, such as managing official documents, maintaining landlord directory, etc
- Maintain effective communication with diverse stakeholders to optimize promotional activities
Project Support
- Actively contribute to strategic projects including store openings, relocations, and closures
- Support the organization of local events and promotions in coordination with Marketing and Clienteling departments
- Provide ad-hoc support for retail projects led by each project leader
Qualifications
Role Competencies & Requirements
- Bachelor’s degree with 1 – 3 years of relevant experiences in fashion retail industry, preferably luxury brands
- Open-minded and proactive with the ability to work autonomously
- Analytical and problem-solving skills in retail business operations
- Detail-oriented with a focus on accuracy
- Strong interpersonal communication skills with a supportive team-player mindset
- Proficient in MS Office and PowerPoint
- Professional proficiency in English
Organizational Relation
Reports to Moncler Retail Manager
